ubunyaHelp
← Help centre · For staff

Automatic email sequences

A few emails that go out on their own, days apart, after someone joins the community, joins an intake or finishes one.

  1. 1Go to Manage, then Email, and click New sequence under Automatic emails.
  2. 2Choose what starts it: joining the community, joining an intake, finishing one, or signing up on a landing page. Pick one intake or page, or leave it on any.
  3. 3Write each email and how many days to wait after the one before; 0 means right away. Write {first_name}, {community}, {intake} or {link} and each person gets their own.
  4. 4Click Save and turn on. Only people who join or finish after that get it, and each person gets a sequence once.
  5. 5Sequences stop for anyone who unsubscribes, leaves the community or withdraws from the intake. Pause a sequence to hold everyone where they are.

Was this guide helpful?