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← Help centre · For staff

See who's falling behind

Every learner's lessons, attendance and fees in one list, and a note to the ones who need it.

  1. 1Go to Manage, then Reports, and open an intake. Under Learners you see each person's lessons, attendance, who pays and what they owe.
  2. 2Click Falling behind to see people with low attendance, far fewer lessons than most, or an overdue fee, with the reason.
  3. 3Tick the people to reach (or Pick everyone falling behind), write a short note and click Send. It goes to their notifications, email and WhatsApp if they opted in.

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